How to Contact Activision Customer Support for Call of Duty: Mobile

65 Comments

1. @PlayCODMobile Hello. I am using xiamoi 8A Dual phone and I am a regular CODM player. Whenever I play BR in CODM, the game faces blackout on the screen that does not allow me to use any functionality of the game. Please fix blackout screen for xiamoi or provide me with a update

   • This issue should be fixed by now for you! 👌🏼

     • My name doesn’t show up at all since this last update. It bothers me alot. I spent alot of time and money on the game. I want my name.

       • I pay battle pass 159 rupees but show the the game please do the needfull sir

   • Assalam o alaikumma sir wo ma. na Google se call of duty ki thi lakin error a Raha hy please help me pata kya hua Hy playstore app ko password laga Hy please help me

2. Hi, I’ve a codm account connected with Facebook and now my Facebook has been disabled therefore I can’t login to codm. Is there any way I can get my account back without starting from the beginning as I’ve spent money on that count.

   Thanks

   • Did you have your Activision account linked?

     • Hi, I’ve a codm account connected with Facebook and now my Facebook has been disabled therefore I can’t login to codm. Is there any way I can get my account back without starting from the beginning as I’ve spent money on that count. I dont know m’y Activision acount

   • I have the exact same issue, Omar. Did you find a resolution for this?

     I have spent hundreds of dollars on lucky draws, crates, etc. And countless hours of my life.

     • Is your Activision account linked?

     • You can try to login with your Activision account, if linked.

       • My account got banned for 10 days whats the reason and how can I unban it? Any info please

       • नमस्ते
         मैं भारत में हूं लेकिन मेरा खाता क्षेत्र ईरान (मध्य पूर्व का हिस्सा) है।
         जब मैंने अपने खाते में लॉग इन किया, तो मैंने एक अस्थायी आईपी का उपयोग किया और मेरे क्षेत्र को गलत तरीके से चुना गया।
         इस कारण से, मेरे क्षेत्र को ईरान (मध्य पूर्व का हिस्सा) नामित किया गया था।
         मैं वर्तमान में अनुरोध कर रहा हूं कि मेरा क्षेत्र खाता उस देश में बदल दिया जाए जहां मैं रहता हूं (भारत) ताकि मैं कैलाफ खरीदारी सेवाओं का अधिक आसानी से उपयोग कर सकूं। एक्टिविज़न के अच्छे समर्थन के लिए बहुत-बहुत धन्यवा

         Hi
         I am in India but my account region is Iran (part of the Middle East).
         When I logged in to my account, I used a temporary IP and my region was chosen incorrectly.
         For this reason, my region was designated Iran (part of the Middle East).
         I am currently requesting that my region account be changed to the country where I live (India) so that I can more easily use Calaf shopping services. Thank you very much for the good support of Activision

   • I can’t log in to my account on codm it says error

3. Sir this is sidharth I’m facing blackout of screen while playing codm in BR mode. Iam using A71device which is linked to Activision device what should I do I have called samsunghelpline but the issue isn’t with the mobile

   • I can’t log in to my account on codm it says error

4. Hi Sir,

   Good day, I just wanna ask why my phone is always freezing in the game. Please see below the specifications of my phone if these specs are good to run smoothly Thank you and God bless!

   BRAND: OPPO
   MODEL: OPPO A94
   ColorOS: Android 11.1
   Processor: Mediatek MT6779V Helio P95
   RAM: 8 GB
   Storage: 128 GB
   GPU: PowerVR GM9446

5. I tried purchasing CP for Call of Duty: Mobile, but it’s showing me a different currency. Even the world chat is another language. Can I get some help on changing it to my current region i.e India

6. Someone hacked my Activision account unlinked it from codm. I can still log in via line but the person has linked a different Activision account to my codm. When they log in they kick me out. Is there any way this can be fixed.

   • Hello sir
     I am purchase CP but not add my cod id please help me sir

7. hi, i cant login into my account ;princessdedee, i used the activison account with the email; [email protected] but it kept saying the password was incorret or invaild so i went to the website & i tried to change the pw but it wouldnt let me so i made an account with the same email & it said it was already in use but wouldnt let me change it so i did the same email with signing up and now it saying create an account, what do i do ?

8. I’ve been playing cod mobile since it was released. A week ago my account has been hacked by another person playing on my account change my name used my money and change all my settings. I want this issue fixed and brought my account back to the way it was 2 weeks ago. I lost my clan all my friends I played with and I just need you guys to fixed this issue asap….

9. I regularly play cod mobile on my realme X50 Pro and have been playing for more than a year now, however, tonight I was unable to play as I came to know that there was a new season 5 update. My grouse is that I am unable to download this update from my play store as it shows that there is no update available and even in-game update is not functioning. I have tried restarting my phone, clearing cache files and even uninstalled and reinstalled my game but the update won’t come and I am unable to play with my friends. The new battlepass is also not opening. I have an android phone and it is up to date and of latest android 11 version with updated OS. Kindly help as the cod championship is near. Your help is deeply appreciated.

10. I regularly play cod mobile on my realme X50 Pro and have been playing for more than a year now, however, tonight I was unable to play as I came to know that there was a new season 5 update. My grouse is that I am unable to download this update from my play store as it shows that there is no update available and even in-game update is not functioning. I have tried restarting my phone, clearing cache files and even uninstalled and reinstalled my game but the update won’t come and I am unable to play with my friends. The new battlepass is also not opening. I have an android phone and it is up to date and of latest android 11 version with updated OS. Please help

    • Hi Shubham, we have a guide that helps you with just that! Take a look at it here.

11. My friend cod I’d is linked with Facebook and his Facebook account got banned..now he can’t login the I’d ..is there any chance that my friend can recover his account!!

12. i want to change my region for the championship

    • Please Help me to UNBANNED my account 10 YEARS WITH NO REASON, PLEASE HELP ME TO GIVE IT BACK I LOVE MY GAME I DONT WANT TO LOST THIS GAME TO ME😔
      IGN:PHCƦE・Sadboy
      ID:6871029916549251073

13. Hi I had purchased CP points but it hasn’t been credited to my COD account ,kindly can someone guide in how to get the CP credited

14. i link my Activision account and didnt have any email in game giving me ghost]

15. Good day. I have purchased CP points but it have been credited with 50CP instead of 880CP to my COD account ,kindly can someone guide in how to get the CP credited

16. Hi after the season 6 update I can’t play cod mobile anymore since I am required to put my date of birth even tho my date of birth matches in my email it shows as invalid on the app so I can’t get past that I have tried everything can I get some advise please

17. My account has been banned for 10 years and it’s me that playing on 2 devices and I didn’t do any thing to get banned u should send me a message on my email to ask if that’s me who’s playing from the two devices or not before you banned me I’ll give you bad review if u didn’t solve my problem my id is 6783724578642067457

18. My call of duty battle pass is 560 cp while my friends and others I leave with Thiers are 220cp what do I do to change the price

19. I tried very hard to verify my account but the verification email will not be sent.
    also Spam folder is empty

20. Hello sir, I bought a in-app purchase by CP mistakenly I want to return it and get my CP which I had saved for the battle pass please help me out😭😭

21. When I try to log in with my Facebook it keeps saying authorize error how do I fix that ?

22. If I open call of duty mobile eror will come If I press conform It will exit the game please help me

23. I cannot play call of duty from my mobile connection. I have no problem with logging in to the game but every time I tap play multiplayer or battle royal it tells me “unable to connect to game please try again later”. I have tried every single method using Activision account, restarting my mobile, uninstalling and reinstalling the game and nothing works unless I use a third party VPN which then makes the game lag so much I don’t get to play at all. What can be the issue? Can someone help me please. It’s been this way for over 4 months now.

24. Call of Duty mobile, why i can’t get my rewards in Wheel of Fortune (Blazing Red Treasure) i need your support or recover my prize or my COD points

25. Why did my account get banned?I did nothing wrong!I wasn’t hacking,I want my account back

26. I had switched phones and the auto banned ….banned my account…am trapped since I can’t even appeal ban I had linked by game to line ID……is there a way I can be helped ….game name is Dirty Spidey

27. I buy the battle pass season 8 worth of 159 please activate that .that not activate please do the needful already im mailed the payment pdf check give me the battlepass season 8 thank u

28. I lost everything when I got a new account and I can’t get my old cod mobile account back and idk how to get it back now

29. I meant new phone I lost everything when I got my new phone and now I can’t get my old account back on cod mobile

30. My account was banned for one day wrongfully. i am questioning why, i only played one game today ( multiplayer mode) and i was spawned in mid game and we lost but still my account was banned.

31. Hi i was wondering will i get the chance to purchase the dark side draw again so i can complete the set im just missing the character and the emote i didnt have enough money at the time and that’s the reason i did the lucky draws but i guess i wasn’t lucky lol so can i please have the chance to purchase them two items thanks

32. Fix outrider default skin bug

33. The dualshock 4 controls are changed, how do I solve it?

34. My phone Poco x3 pro with 120 hertz is not getting 90 fps even with ultra mp oncodm but it’s only getting 65 fps even with ultra mp fps

35. Hello, I have recently bought a new Huawei phone which doesn’t have Google services on it, therefore I can’t play CODM on my new phone. Is there any way I can make it work as I really miss playing this game with my friends.

36. Actually I brought special offer crate but I didn’t get that back and I lost my money

37. I bought cp 2400 by 90 Dirhams and deducted 185 dirhams so how could it be
    I need my amount back

38. I bought cp 2400 by 90 dirhams and they deducted 185 dirhams how could it be plz I need my money back or I’ll go for customer care in uae thx

39. I bought 2400 cp by 90 dirhams and they deducted 185 dirhams so plz I need my money back or I will go to customer rights in uae thx

40. Hi, I just updated call of duty mobile today and it says “I have to sign in on my device and complete the two factor authentication before attempting to use Sign In with Apple ID”. Can someone plz help?

41. I’m so sick and tired of you guy you need to stop putting shity players in a game with good people it is kill are k/d your game is getting out of control with this shit it is getting stupid

42. i want to know where can i find the friend resqwest

43. My Codm Is Linked Facebook, And Now My Faceboon Is Hacked. How I Gonna Change Liked Facebook To Garena?
    Destroyed

44. hi,im playing codm in my ipad 7th gen 128gb and it only consume my storage 50gb only , and my problem is after i update my ios 15.3 my game is super fps drop i cant even fire in spawns i tried already uninstall and install but it gets worst please help me

45. My Facebook account has been hacked and it’s disabled due to it. Since my CODM is linked to it I can’t log in .Is there anyway I could log into my CODM without going through the log in of my Facebook ?I invested so much time be money PLEASE HELP!

46. My personal Facebook account was disabled in March 19 2022 and I can’t open my CODM acc. I want to Bind my Facebook to Garena and I can’t do that because my Facebook account was disabled. I need some help to reopen may CODM real account

47. I need some for my CODM account because my personal Facebook account was disabled in March 19 2022

48. I am a avid cod player and I have spent over 5 thousand dollars in the game and I have one huge huge huge problem everytime I am playing it glitches on my iPhone 7 and sometimes it will come back but most of the time I will stand there frozen and when someone finally finds me and kills me, and right after I get killed I’m not frozen anymore and the screen runs smooth like smoother then ever and I’m not even playing. Please fix this please I have spent so much money on this game and I have never had this problem before

49. Hello I’m trying to log onto an old call of duty Mobile account but I have lost the email, but I do know the other information that is needed like the gamertag I used and the phone I have played on. Can you please assist me.