How to Contact Activision Customer Support for Call of Duty: Mobile

This guide will help you contact Activision customer support for Call of Duty: Mobile, in case you urgently need to write to them. COD Mobile has no doubt become Call of Duty franchise’s one of the biggest and most popular games ever. The mobile version has reached more players in terms of users than any of their PC and console games have ever done. And with such huge games, come different problems and issues that at times you need to get in touch with official support for help.

In this guide we will look into all the ways how you can contact COD Mobile customer support and reach out to the Activision team for help. There are several support channels available, but are all scattered away in different parts of the Internet. Let us compile a list of them so you know here to reach our when you want to contact support for Call of Duty: Mobile.

Activision Support for COD Mobile

Activision Support for COD Mobile

If and when you need to get in touch with Call of Duty: Mobile’s support team, the first place you should go to is the official Activision support page for the game. In most cases, if there is a known issue or bug going on – you will find the relevant information on this page.

Visit: Activision Support for COD Mobile

You can write to them about your issue directly using the contact form.

Activision Support Community

Activision Support Community

Looking for community help? Call of Duty: Mobile has a dedicated section at Activision Support Community page. Once you sign in with your Activision account, you can ask a question and wait for someone from the COD Mobile community to answer it. You can also search for similar problems as yours, because you never know someone else might be going through the same problems as you.

Visit: Activision Support Community

Activision Account Recovery Request

Activision Account Recovery Request

Did you just get hacked or lost access to your Call of Duty or Activision account? If yes, this is where you need to reach out to the Call of Duty: Mobile team for getting your account back. Activision has a dedicated page for account recovery requests.

On this request page, you will have to fill out a form so they can get you back to playing with your original progress, stats, and purchased and earned content as quickly as possible. Requests may take up to 10 business days to process. Any accounts with active bans or enforcement actions will not be reviewed.

Visit: Activision Account Recovery Request

COD Mobile Customer Support on Email, Facebook and Twitter

If you think reaching out over the email is a better option, Activision and Call of Duty: Mobile also has a direct email that you can write to for any help you need. Apart from them, their assist teams are also active on Facebook and Twitter, in case anyone is more comfortable in reaching out to the COD Mobile team there.

Call of Duty: Mobile Customer Support Email: [email protected]

You can also find Activision Support on Facebook and Twitter.

Social Media Channels and Community Support

Call of Duty: Mobile has a very active community on almost every social media platform available. From Facebook and Twitter, to YouTube and they have a very engaging and active communities on Reddit and Discord.


We hope this guide was useful to you. If you’d like to reach more such guides, check out our Call of Duty: Mobile section to explore more.

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Haris Nadeem
Haris is an avid mobile gamer who loves to play Call of Duty: Mobile and PUBG Mobile in his free time. He is also a coffee aficionado who loves to write technology news and gadget reviews.

38 Comments

  1. @PlayCODMobile Hello. I am using xiamoi 8A Dual phone and I am a regular CODM player. Whenever I play BR in CODM, the game faces blackout on the screen that does not allow me to use any functionality of the game. Please fix blackout screen for xiamoi or provide me with a update

  2. Hi, I’ve a codm account connected with Facebook and now my Facebook has been disabled therefore I can’t login to codm. Is there any way I can get my account back without starting from the beginning as I’ve spent money on that count.

    Thanks

  3. Sir this is sidharth I’m facing blackout of screen while playing codm in BR mode. Iam using A71device which is linked to Activision device what should I do I have called samsunghelpline but the issue isn’t with the mobile

  4. Hi Sir,

    Good day, I just wanna ask why my phone is always freezing in the game. Please see below the specifications of my phone if these specs are good to run smoothly Thank you and God bless!

    BRAND: OPPO
    MODEL: OPPO A94
    ColorOS: Android 11.1
    Processor: Mediatek MT6779V Helio P95
    RAM: 8 GB
    Storage: 128 GB
    GPU: PowerVR GM9446

  5. I tried purchasing CP for Call of Duty: Mobile, but it’s showing me a different currency. Even the world chat is another language. Can I get some help on changing it to my current region i.e India

  6. Someone hacked my Activision account unlinked it from codm. I can still log in via line but the person has linked a different Activision account to my codm. When they log in they kick me out. Is there any way this can be fixed.

  7. hi, i cant login into my account ;princessdedee, i used the activison account with the email; [email protected] but it kept saying the password was incorret or invaild so i went to the website & i tried to change the pw but it wouldnt let me so i made an account with the same email & it said it was already in use but wouldnt let me change it so i did the same email with signing up and now it saying create an account, what do i do ?

  8. I’ve been playing cod mobile since it was released. A week ago my account has been hacked by another person playing on my account change my name used my money and change all my settings. I want this issue fixed and brought my account back to the way it was 2 weeks ago. I lost my clan all my friends I played with and I just need you guys to fixed this issue asap….

  9. I regularly play cod mobile on my realme X50 Pro and have been playing for more than a year now, however, tonight I was unable to play as I came to know that there was a new season 5 update. My grouse is that I am unable to download this update from my play store as it shows that there is no update available and even in-game update is not functioning. I have tried restarting my phone, clearing cache files and even uninstalled and reinstalled my game but the update won’t come and I am unable to play with my friends. The new battlepass is also not opening. I have an android phone and it is up to date and of latest android 11 version with updated OS. Kindly help as the cod championship is near. Your help is deeply appreciated.

  10. I regularly play cod mobile on my realme X50 Pro and have been playing for more than a year now, however, tonight I was unable to play as I came to know that there was a new season 5 update. My grouse is that I am unable to download this update from my play store as it shows that there is no update available and even in-game update is not functioning. I have tried restarting my phone, clearing cache files and even uninstalled and reinstalled my game but the update won’t come and I am unable to play with my friends. The new battlepass is also not opening. I have an android phone and it is up to date and of latest android 11 version with updated OS. Please help

  11. My friend cod I’d is linked with Facebook and his Facebook account got banned..now he can’t login the I’d ..is there any chance that my friend can recover his account!!

    • Please Help me to UNBANNED my account 10 YEARS WITH NO REASON, PLEASE HELP ME TO GIVE IT BACK I LOVE MY GAME I DONT WANT TO LOST THIS GAME TO ME😔
      IGN:PHCƦE・Sadboy
      ID:6871029916549251073

  12. Hi I had purchased CP points but it hasn’t been credited to my COD account ,kindly can someone guide in how to get the CP credited

  13. Good day. I have purchased CP points but it have been credited with 50CP instead of 880CP to my COD account ,kindly can someone guide in how to get the CP credited

  14. Hi after the season 6 update I can’t play cod mobile anymore since I am required to put my date of birth even tho my date of birth matches in my email it shows as invalid on the app so I can’t get past that I have tried everything can I get some advise please

  15. My account has been banned for 10 years and it’s me that playing on 2 devices and I didn’t do any thing to get banned u should send me a message on my email to ask if that’s me who’s playing from the two devices or not before you banned me I’ll give you bad review if u didn’t solve my problem my id is 6783724578642067457

  16. My call of duty battle pass is 560 cp while my friends and others I leave with Thiers are 220cp what do I do to change the price

  17. I tried very hard to verify my account but the verification email will not be sent.
    also Spam folder is empty

  18. Hello sir, I bought a in-app purchase by CP mistakenly I want to return it and get my CP which I had saved for the battle pass please help me out😭😭

  19. I cannot play call of duty from my mobile connection. I have no problem with logging in to the game but every time I tap play multiplayer or battle royal it tells me “unable to connect to game please try again later”. I have tried every single method using Activision account, restarting my mobile, uninstalling and reinstalling the game and nothing works unless I use a third party VPN which then makes the game lag so much I don’t get to play at all. What can be the issue? Can someone help me please. It’s been this way for over 4 months now.

  20. Call of Duty mobile, why i can’t get my rewards in Wheel of Fortune (Blazing Red Treasure) i need your support or recover my prize or my COD points

  21. I had switched phones and the auto banned ….banned my account…am trapped since I can’t even appeal ban I had linked by game to line ID……is there a way I can be helped ….game name is Dirty Spidey

  22. I buy the battle pass season 8 worth of 159 please activate that .that not activate please do the needful already im mailed the payment pdf check give me the battlepass season 8 thank u

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