How to Contact Forza Horizon 5 Customer Support

I was trying to buy a truck at auction and it said you don’t have enough credits and I had 750,000. I tried a couple more times then my credits came down to 526,000. I never got a truck and a bid never placed. Sucks

I can’t okay first mission just freezes. Can’t do more than 3 minutes of game at most. I’m on Xbox. I’ve quit games abs restarted console countless times. Very disappointed in game.

Played for two hours after I got off work got a bunch of cars and money and then the game froze and when it came back on everything I had done in that two hours was gone then today I bought the biggest add on for 44.99 and I only got the welcome pack out of all three packs I was supposed to get plus other things so aggravated rn

Problems with my forza horizon 5 account. Recently I purchased the car pack containing 5 cars and a car voucher that enables me to buy any car from the auto shop. I accidentally used the voucher on a really cheap car that wasn’t supposed to be used on. Please can the voucher be refunded and the car removed or refund me for the car pack bundle so I can re but it and reclaim my voucher.

Every time I log on to Forza horizon 5 and get in my car the game will freeze and then crash. I was doing the Goliath race and the 50 laps completed but then when I pressed A to continue it froze then crashed. I thought I would save but when I logged back on nothing saved and everything was gone. How can I fix this can you help me please.

Hello Forza, I have some issue not with no-saving or crashing, but with stories (I mean story lines like El Camino, Vocho or V10), because when I click on the map…I don’t see them. I don’t know why, but I don’t see them anywhere. So please, if it’s possible to fix it, so please…fix it

Please fix the connection issues it makes the game way less enjoyable and I don’t like playing it because of this

My game has now crashed twice and i have lost over 8 hours of gameplay twice in 2 days I am so pissed I go in and build a bunch of cars after finishing damn near all the races just so it would say saving content then game crashed after the fact re loaded and now all of what i just did is gone again and what floors me is it still says the roads I have traveled on the loading screen and I have to re drive all the roads re buy cars re do all the races spends a 100$ for the game to continually kick me and delete my progress I am so frustrated

even if i park at home leave the xbox to switch off itself then go back on it the next day after playing a different game it dosnt load the last game it loads one from days ago losing hours of progress ,cars , money etc . i darn’t play any other games now it has happened 3 times now !

i sold my bugatti divo but when i collect the credit i recive the wrong amount.its missing around 500k

Whenever I enter the desert (top left corner of the map), the game will crash, I hope you can fix this problem as soon as possible

I recently p[ut a few cars on auction and then i played a round of playground games at the end the game froze and i had to restart and played the same matbh again cause it didnt show up that i played it then it crashed again so then i check on my cars in the auction and it said i had nothing in the auction ,when i went to check my garage the cars i had put in the auction were gone so what the hell the same thing happend just a couple of days ago i baught a ferarri testa rosa in the aution but it never made it to my garage and the arcives show some other cars i have collected that arent there so how we gona fix this that a lot of sang money and time lost

I have bought a Sesto elemento Forza edition, and used it and a handful of races, now re logging into Forza the car is no longer in my possession and I have not been reimbursed the 1.3 million I spent on the car

This has happened to me I have lost all the very expensive cars like the Jesko and the Elemento and I done the best tune ups and livery designs where I spent hours and hours on the game then switched off the console n gone to bed and only to find the next day all the cars have vanished and the game reloaded from way earlier. My time is money that’s how I see it and somebody needs to compensate my valuable creativity efforts gone to waste. The tune up files and livery design files can still be seen and people are enjoying them but me being the designer and tuner I have no car to develop on and I’ve gotten frustrated as I’m not able to get these cars back for my own use.

I have since purchased the Forza complete add on’s and bundles where I’ve been given a wide range of cars it still hasn’t given me those special.cars I’ve lost.

The problem is there is no options in the entire game to save your progress before switching off the console. However I have figured out now the only way to save your progress is to go in to Cars and visit the cars section where you just purchase a cheap car and then it will say Saving do not turn off your console once you have made a new car purchase your game will save and you won’t lose any data up to that point. Switch off the console but try restarting the console so it switches off fully and reboots the machine and then log back into your account and access the game. You will find this is the only way to save the game without losing your data.

I still think everyone should get some sort of in game compensation for their losses as this is clearly a development issue that is robbing many peoples valuable time and effort.