Elden Ring launched to a huge start earlier today, and just like every game, the launch for PC players has not been a smooth one so far. Unlike the consoles version, the PC game is riddled with bugs and glitches at the moment. FromSoftware has already released the Day One patch with a lot of optimizations, but that doesn’t seem to be enough.
For those who do not know, Elden Ring is an open-world action role-playing developed by FromSoftware and published by Bandai Namco Entertainment. Critics loved the game with an almost perfect rating, however, the stuttering issues on PC have led to mixed reviews by the players. Moreover, the game does not even support ultrawide monitors scaling with their aspect ratio. The game is now out on the PC, PlayStation, and Xbox consoles.
Contact Elden Ring Customer Support
Bandai Namco Entertainment is a huge games publisher and a very old one. However, their support system is not the best one in the industry. We have still compiled some ways how you can reach out to the developers for game-related support queries, and just maybe, you might get a reply.
Email Bandai Namco Customer Support
The first step is always to check the official documentation for a game if you are stuck with an issue. In most cases, the developers or the publishing company have a section for the frequently asked questions where you can read more about the problems and their workarounds. This is where you can visit the Elden Ring Support Center.
- From the bottom of the page, click on “Contact Us”
- You can log-in with your Bandai Namco account, you select the third option “Send Us An Email” to contact support without an account
- Fill in your information and send your message.
Social Media Support
Next, you should look for support accounts on social media. Some publishers choose to run Facebook groups, and some simply go with a Twitter account where they answer all your queries. Sadly, none of these options exist just for Elden Ring. There are social media accounts for Banda Namco Entertainment from where you can make your voices heard.
Elden Ring Subreddit
Sometimes the community will be your only aid. In those cases, The Elden Ring subreddit is your best aid. You can either scroll through the posts and find your relevant issue or simply create your own post yourself.
You can also try your luck on the Steam Discussions page for Elden Ring. Players from all over the world are discussing the game in that forum. You can search the discussion page to see if your issue has been discussed or not. Otherwise, you can post your problem there and the community will respond. The devs also keep a close eye on the forum as well.
That’s everything you needed to know to contact support for Elden Ring. We hope you end up getting whatever issue you had resolved! Let us know in the comments below if you are enjoying the game or not.